Comments and Complaints

In order to improve our service, we welcome comments and suggestions on the way our surgery is run. If you have a complaint about any aspect of the practice, whether it relates to your treatment or service you have received from any of the staff, please let us know. We operate a practice-based complaints procedure as part of the NHS system for dealing with complaints. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.

Most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let the practice manager or one of the doctors know as soon as possible. All complaints are taken seriously and investigated thoroughly.

We are always interested to hear from patients if they have any suggestions as to how our service could be improved in any way.

Please submit your comments via the below form 

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Complainant's Details
Patient's Details
Formal Complaint Details

Please describe in as much details as possible the clear details of your complaint ie the main issue with the medical advice/treatment/service you have received and exact details what happened including any dates, times, who was involved:

Please advise us if you have any additional supporting documentation or evidence that you would like to provide that you think may be helpful with the investigation of your compliant.

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Privacy Consent

This form collects personal and medical information about you. We use this information to allow the practice team to contact you. Please read our Privacy Policy to discover how we protect and manage your submitted data.


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